Terms of service

Welcome to AMBA. By purchasing our hair products through our website, you agree to the following terms of service. Please read these terms carefully before making any purchases. These terms govern the sale of hair products to customers in the United Kingdom only.


1. General

1.1 Acceptance of Terms
By accessing or purchasing products from our website, you agree to be bound by these Terms of Service, as well as any other policies referenced herein or available by hyperlink. If you do not agree with these terms, you may not purchase products or use our website.

1.2 Modifications to the Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website after changes have been posted constitutes your acceptance of the updated terms.


2. Purchasing Products

2.1 Eligibility
To purchase products from our website, you must be at least 18 years old and provide a valid payment method and shipping address in the UK.

2.2 Product Information
We strive to ensure that all product descriptions, prices, and availability are accurate. However, errors may occur. In the event of an error, we reserve the right to correct or update the information and cancel any affected orders if necessary.

2.3 Pricing and Payment

  • All prices are listed in GBP (£) and include VAT, unless otherwise stated.
  • Payment must be made at the time of purchase using one of the accepted payment methods on our website.
  • We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.

2.4 Order Acceptance
All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.


3. Shipping and Delivery

3.1 Shipping Policy
We offer shipping to addresses within the UK only. Shipping times and costs will be displayed at checkout. While we aim to meet delivery estimates, we are not responsible for delays caused by factors outside our control, such as courier delays or unforeseen circumstances.

3.2 Ownership and Risk
Ownership of the products passes to you once full payment has been received. Risk of loss or damage to the products passes to you upon delivery.


4. Returns and Refunds

4.1 Returns Policy
Our returns policy is available [here](insert link to returns policy). It outlines the process for returning products, eligibility for returns, and refunds.

4.2 Faulty or Damaged Products
If you receive a faulty or damaged product, you must notify us within 48 hours of receipt. We will arrange for a replacement or refund, as outlined in our returns policy.


5. Product Use and Liability

5.1 Intended Use
Our hair products are intended for external use only. Please read all labels, warnings, and instructions provided with the product. If you have any allergies or sensitivities, consult the ingredient list before use. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.

5.2 Liability
We shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability in any case will be limited to the amount paid for the product.


6. Privacy and Data Protection

6.1 Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.


7. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of AMBA and is protected by copyright and intellectual property laws. You may not reproduce, modify, distribute, or use any content from our website without our express written permission.


8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

theambashop@gmail.co.uk


By purchasing from [Your Company Name], you confirm that you have read, understood, and agree to these Terms of Service.